If your Pionex account show some Total balance, but show the error that "Not enough balance" when creating a bot order. Please do ensure the following situation:
1. The order's Investment coin is not your holding coin
In the crypto market, trading pairs are built up with [Base Currency] / [Quote Currency]
e.g. BTC/USDT, USDT is the quote coin and also is the requirement coin you need to invest with.
ETH/BTC, BTC is the quote coin in this trading pair. (You can refer to the latter one's coin to distinguish Quote Currency.)
When you found that your holding coin is not enough, you can convert your holding coin by manual trade in the market.
Example USDT with BTC,
Web： Please click "Trade" left, find BTC / USDT on the right side of the main page, and click " Manual Trade ". In the place of " limit, market price, advanced stop-limit ", click on the market price and sell your cryptocurrency into USDT.
Or you can use the [Swap] function to convert your coin immediately.
2. Coin's "Tradeable" amounts are not enough to create an order
This situation usually occurred when you were already using the assets to create bot orders or any transaction. Your assets will be temporarily frozen until released the profit or close the running order.
Or you may refer to [Why is my assets have been frozen/occupied], to check the Occupation status of your assets.